Technical FAQ
Welcome to the Frequently Asked Questions section of Foxit products. All of these questions are from our users and are intended to help you get familiar with Foxit products and find a solution to your problem. Should you have any further questions or suggestions, please feel free to contact us at support@foxitsoftware.com.
Foxit Reader
- 1. What is Foxit Reader?
- 2. Is Foxit Reader free?
- 3. Where can I check out the latest version/build from your website?
- 4. I have an old version of Foxit Reader. Do I have to buy a new product key if I want to upgrade to the newest version?
- 5. How to set Foxit Reader as my default PDF reader?
- 6. Foxit Reader opens a new instance when double-clicking a new PDF file. Is it possible to open PDFs in the same window?
- 7. How to save the history of recently read files with Foxit Reader?
- 8. Why can't I insert any symbols with Typewriter in Foxit Reader 2.2?
- 9. I have purchased Foxit Reader Pro Pack, however, I still get the evaluation marks when using Foxit Form Designer. Why?
- 10. How to customize the background color?
- 11. I can't highlight some text with the Highlight Tool. What is the problem?
- 12. Why can't I copy some text?
- 13. How to download add-ons for Foxit Reader?
- 14. How to use command line shortcuts to open a PDF?
- 15. Can I print a PDF from the command line?
- 16. Why can't I print out the images that I inserted?
- 17. Can I change the units in the Print dialog box?
- 18. How to get rid of the Exit button in full screen mode?
- 19. How to remove the Ads?
- 20. Can I edit a PDF file with Foxit Reader?
- 21. How to convert PDF files to text files?
- 22. After purchasing Foxit Reader Pro Pack or Foxit Form Designer, how can I delete the evaluation marks?
- 23. How to create Foxit Reader shortcuts on the desktop and Start Menu?
- 24. Can I open the links to PDF files in IE?
How-to issues
Does one of the following phenomena happen to you?
- 1. Foxit Reader can't search anything.
- 2. When I tried to download the language, I always got "Failed to download"?
- 3. When I open some PDF forms, Foxit Reader pops up a message asking to download the latest Adobe Reader. Why?
- 4. When I tried to update Foxit Reader by clicking "Help > Check for Updates Now", it pops up a message saying "Access is denied". I have Vista operating system.
- 5. Why the text appears blurred in some PDF documents?
- 6. I can't read Chinese, Japanese, or Korean documents with Foxit Reader but they read fine with Adobe.
- 7. Why do I get only page numbers like "------------------Page 1 --------------" when I convert a PDF file to text?
Foxit PDF Editor
- 1. Why can't I edit certain letters and make them display correctly?
- 2. How to import TrueType fonts?
- 3. How come there is a "~$***.pdf" file created in the original file's directory?
- 4. Does Foxit PDF Editor support Chinese characters?
- 5. Why can’t I edit text in some languages?
- 6. Why can't I save or print a protected PDF edited with Foxit PDF Editor?
- 7. Does Foxit PDF Editor support drag-and-drop?
- 8. Can I create a PDF file with Foxit PDF Editor?
- 9. Why does Foxit PDF Editor ask for CJK.bin?
- 10. Can Foxit PDF Editor edit the annotations?
- 11. I have filled out an interactive form with Foxit Reader, but when I open the filled file with Foxit PDF Editor, all the data is gone. Why?
- 12. Do you have Foxit PDF Editor for other platforms besides Windows?
- 13. How do I set a page background color?
Foxit PDF Creator
- 1. What is Foxit PDF Creator? Why can't I see it after installation?
- 2. I got a message saying "Error tag=AddPrinterDriver(997): Overlapped I/O operation is in progress" when I tried to install Foxit PDF Creator. What's the problem?
- 3. How do I register Foxit PDF Creator?
- 4. I got a message saying "Error tag = CopyFileK(5): Access is denied." when I tried to register Foxit PDF Creator. What can I do? I'm using Windows Vista.
- 5. I got a message saying "Error tag = CopyFileK(5): Access is denied." when I tried to register Foxit PDF Creator. What can I do? I'm using Windows XP.
- 6. I have registered Foxit PDF Creator successfully. Is it possible to get rid of the evaluation marks on PDF files I got before registration?
- 7. I have a Word document with hyperlinks in it. Can Foxit PDF Creator convert hyperlinks?
- 8. I want to convert a document into a PDF file with Foxit PDF Creator, but I found that the PDF file is much bigger than the original one. How can I reduce the file size?
- 9. Why can't I uninstall Foxit PDF Creator?
Foxit PDF IFilter
- 1. What is Foxit PDF IFilter?
- 2. Is Foxit PDF IFilter free?
- 3. I have a computer with one hyper-threading processor inside. Do I need to buy a license for 2 CPUs for the machine?
- 4. What is the Foxit PDF IFilter's role in the PDF indexing process and PDF text search?
- 5. Do I have to remove Adobe PDF IFilter to install Foxit PDF IFilter?
- 6. I have installed Foxit PDF IFilter under WSS, but why can't I index PDF files?
- 7. Where do I need to install the Foxit PDF IFilter in MOSS 2007?
- 8. How to verify the correct installation of Foxit PDF IFilter?
- 9. How to upgrade Foxit PDF IFilter? Do I need to reboot the machine?
- 10. Do I have to rebuild index after updating?
- 11. Why can't I find some PDF files?
- 12. Why can't Foxit PDF IFilter work after Microsoft updates? Do I have to re-install it?
- 13. I cannot find some Japanese words under MOSS. What is the problem?
Foxit Reader for U3
- 1. What is U3?
- 2. Is Foxit Reader for U3 free?
- 3. How to register Foxit Reader Pro Pack for U3?
- 4. I have purchased Foxit Reader Pro Pack. Does this key also work for U3?
- 5. Where does Foxit Reader for U3 save the update file such as language package?
- 6. Can Foxit Reader for U3 associate with PDF files in my PC?
Foxit Reader for Windows Mobile
- 1. What is Foxit Reader for Windows Mobile?
- 2. When I opened a PDF file with Foxit Reader for Smartphone, I found the “Reflow” option is gray. What’s wrong?
- 3. I know that Foxit Reader for Smartphone provides a multi-language UI, so where can I download the multilingual UI packs?
- 4. I have a scanned PDF document which is totally blank in Foxit Reader for Windows Mobile. What can I do?
Foxit SDK ActiveX 2.0
- 1. Before I purchase Foxit SDK ActiveX, can I have a try?
- 2. What can I enjoy if I purchase the Foxit SDK ActiveX 2.0?
- 3. After I purchase the Foxit SDK ActiveX, how can I use it?
- 4. What is the difference between Foxit SDK ActiveX standard version and professional version?
- 5. What is the difference between Foxit SDK ActiveX and Foxit SDK DLL?
- 6. Does Foxit ActiveX support PDF form filling?
- 7. I am not accustomed to using English. Could I get a local version?